BizLetter

Refund Request Letter Template

A refund-request letter asks a seller for money back on a faulty or cancelled item.

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What to fill in

  • Order number and date
  • The reason for the refund
  • The amount and refund route
  • Proof of purchase

Tips

State the policy or law you rely on.

Attach the receipt — always.

Give a reasonable response window.

FAQ

What if they refuse?

Escalate to your card issuer or consumer body. Keep all correspondence as evidence.

By Tracy Walsh, business writing coach

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